Manage Your Network Support with Speed, Security & Control
Let Us Support Your Network and Manage Seamless Internet Connectivity
Managing your network goes beyond simply keeping the Wi-Fi running — it’s about building a robust, secure digital foundation that allows your business to grow, adapt, and stay protected from ever-evolving cyber threats. Network support and network management is crucial for ensuring your infrastructure remains stable and secure, providing the necessary foundation for seamless operations.
At Giga-Green Technologies, we offer expert network management and support designed to enhance your business’s productivity and security. Our proactive approach ensures that your network is always optimized and resilient, allowing you to focus on what matters most: innovation, customer satisfaction, and business growth.
Efficient Tech Support
Fast, courteous solutions for effective operations.
Proactive Security
Security-first approach for data accessibility and productivity.
Strategic IT Management
Security-first approach for data accessibility and productivity.
On This Page:
Keeping the Wi-Fi On
Your network is the backbone of your business, playing a pivotal role in everything from internal communications and cloud applications to customer transactions and remote work. It’s not just about keeping the Wi-Fi running; it’s about ensuring that every device, user, and system stays securely connected at all times — every single day.
At Giga-Green Technologies, we provide comprehensive network management and network support that goes far beyond basic troubleshooting. Our network management services are strategically designed to deliver your business a resilient, high-performing, and secure digital infrastructure — one that grows alongside your evolving needs. In today’s rapidly changing, hybrid, and cloud-driven work environments, adaptability is critical. We ensure your network is prepared for whatever lies ahead.
What We Do: Comprehensive Network Monitoring and Support
We actively monitor, manage, and optimize every aspect of your network in real time, ensuring peak performance, security, and seamless connectivity across your entire infrastructure. Here’s a breakdown of what we cover under our network support:
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Internet Connectivity & Internal Wi-Fi: We ensure smooth, reliable network performance, allowing uninterrupted business operations.
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Routers, Firewalls, & Switches: These critical components are continually optimized to maintain security and enhance network traffic flow.
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End-User Devices: We safeguard all devices connecting to your network, ensuring optimal performance and security.
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On-Premises Systems, Cloud Platforms, & Remote Locations: Whether your infrastructure is on-site or in the cloud, we guarantee smooth, secure connectivity across all locations.
Our goal is to maintain top-tier security, performance, and uptime at all times, minimizing disruptions to your business. Whether you’re a small business needing reliable network support or an enterprise with complex network management requirements, we provide the expertise and efficiency necessary to keep your network running at its best.
Why Choose Giga-Green Technologies for Network Support?
When you partner with Giga-Green Technologies for your network management, you’re not just receiving technical support — you’re investing in peace of mind. Our expert team handles all aspects of your network management, so you can focus on driving productivity, maintaining high customer satisfaction, and fostering growth.
Let us optimize and secure your network, ensuring it functions at optimal speed and remains resilient in the face of modern challenges. By choosing Giga-Green Technologies, you’re ensuring your network stays secure, scalable, and always ready for the future.
Learn More about Network Management: Definition of Network Management – Gartner Information Technology Glossary
By investing in network management and support with Giga-Green Technologies, you’re securing a high-performing network that will serve your business needs both now and as it grows in the future.
Why Network Support and Network Management is important
🔐 Protecting Business and Customer Data
- Network attacks can result in stolen sensitive information, financial loss, and reputational damage
- Security features like firewalls, intrusion detection, and endpoint protection are critical
- Regular vulnerability scanning and compliance checks mitigate risk
📶 Ensuring Business Continuity
- Even short periods of downtime can lead to lost sales, productivity, and customer trust
- Uptime is vital for real-time operations, e-commerce, and service delivery
- Backup connectivity and failover systems ensure you’re never offline
🛡️ Guarding Against Cyber Threats
- Threats like ransomware, phishing, and DDoS attacks are on the rise
- A managed network ensures you have current defense mechanisms, logs, and audits
- Ongoing patching and threat intelligence keep systems protected against emerging risks
⚖️ Meeting Regulatory and Industry Compliance
- Compliance with standards such as CMMC, HIPAA, PCI-DSS, GDPR, etc., is mandatory for many businesses
- Network policies, access controls, and audit trails support legal and regulatory readiness
- Managed services offer documentation and reporting for compliance reviews
🌐 Supporting a Remote and Cloud-Connected World
- Secure remote access is essential for hybrid work, mobile teams, and cloud-based tools
- VPNs, encrypted tunnels, and endpoint management ensure secure communication
- Downtime or breaches can sever access to essential cloud services and applications
Benefits of Reliable Network Support and Network Management
✔️ Proactive Monitoring and Maintenance
- Continuous 24/7 network monitoring for performance, threats, and failures
- Early detection of vulnerabilities, device outages, or bandwidth overloads
- Scheduled software updates, firmware upgrades, and health checks
✔️ Improved Network Performance
- Traffic analysis and load balancing to ensure smooth operations
- Prioritization of critical services and applications through QoS (Quality of Service)
- Optimization of bandwidth usage across departments, devices, or sites
✔️ Faster Problem Resolution
- Immediate alerts and expert-level response to incidents
- Troubleshooting handled remotely or on-site to minimize disruption
- Root-cause analysis to prevent recurring issues
✔️ Cost Efficiency
- Predictable monthly pricing with no surprise repair or emergency costs
- Reduced need for internal IT hires or expensive emergency call-outs
- Access to enterprise-grade tools and security systems without capital investment
✔️ Scalability and Flexibility
- Easily onboard new devices, locations, or teams without complex setup
- Modular services allow you to pay for what you need — and nothing more
- Cloud-ready infrastructure support for hybrid and multi-site deployments
✔️ Enhanced Visibility and Reporting
- Gain full transparency into your network’s health, performance, and security status through detailed dashboards and reports
- Receive regular insights on bandwidth usage, device activity, user behavior, and potential vulnerabilities
- Customizable reporting helps support compliance audits, budgeting, and strategic IT planning
Who Benefits the most?
IT Directors/Managers:
Role: IT Manager, Systems Administrator, or Technical Lead
Need: Additional support, tools, and expertise to manage growing network demands
Details:
- Internal teams may be short-staffed or stretched thin, needing help with proactive monitoring, updates, and after-hours support.
- Require advanced diagnostics, automation tools, or vendor management (e.g., with ISPs, hardware providers, etc.).
- Want to reduce fire-fighting and reactive support tickets by having a more stable, monitored network environment.
- Need to ensure company-wide cybersecurity policies and protocols are implemented and enforced across all endpoints
Small and Medium-Sized Business (SMB) Owners:
Role: Business Owner, Managing Director, or General Manager
Need: Reliable IT infrastructure without the cost of a full in-house IT team
Details:
- Often juggling multiple responsibilities, business owners need assurance that their IT systems are stable and efficient.
- Require business-grade internet uptime, dependable Wi-Fi, and protection against data breaches or ransomware attacks.
- Need cost-effective IT support that grows with the business and avoids downtime that could impact customers or revenue.
- Desire peace of mind knowing that all devices, communications, and systems are protected and optimized without having to learn IT themselves.
Giga-Green Network Support and Management
Service | Details | Frequency |
Network Diagram | A comprehensive visual map of the entire network, showing all devices, connections, and IP allocations. | As changes are made |
Firmware and Software Updates | Regular updates to all network hardware (routers, switches, etc.) and software to ensure security patches and feature improvements. | As needed |
Firewall/Switch/Router Backups | Automated backups of configuration settings for quick restoration in case of device failure. | As needed |
DHCP Management | Monitoring and management of Dynamic Host Configuration Protocol (DHCP) to ensure correct IP address allocation and avoid conflicts. | As needed |
Wi-Fi Networks | Design and management of wireless networks to ensure strong, secure, and reliable connections across your premises. | As needed |
After-Hours Management | 24/7 monitoring and management of network components during off-hours to address any issues and prevent downtime. | 24/7 monitoring |
Firewall Rules | Setup and management of rules to control network traffic and protect against unauthorized access. | As needed |
NAT/PAT Rules | Configure Network Address Translation (NAT) and Port Address Translation (PAT) to control IP address allocation and improve network security. | As needed |
Routing Rules | Configuration of routing protocols to ensure data is transmitted optimally across the network. | As needed |
VPN Management | Secure Virtual Private Network (VPN) setup, monitoring, and optimization to ensure secure remote access. | As needed |
VPN Certificate Renewal | Renew and manage VPN certificates to ensure continued secure communication between users and network resources. | Annually |
Security Add-ons:
| Security Service | Details | Frequency |
| Multifactor Authentication (MFA) | Enhances security by requiring multiple forms of identity verification for accessing the network and Wi-Fi. Includes Wi-Fi Access and Network Access Control. | Ongoing (When adding new devices or updating policies) |
| IDS/IPS (Intrusion Detection and Prevention Systems) | Real-time monitoring and prevention of malicious activities such as hacking attempts, malware, and suspicious traffic. | Continuous Monitoring (with alerts and updates) |
Web Content Filtering
| Block access to inappropriate or malicious websites to protect the network from cyber threats and ensure compliance with company policies. | Ongoing (When adding new devices or updating policies) |
| High-Availability Pairing | Implement redundant systems to ensure high availability and failover capabilities for critical network components. | As needed |
Network Support and Management Pricing
| Base Network Support | $150/device | Regular Business Hours – Priced for each Firewall, layer 3 switch, Wifi controller (excludes wifi access points, layer 2 switches) |
| 24/7/365 Support | $250/device | Priority Response |
| Add-ons: | Requires Quoting | Depends on hardware/licensing |
| Multifactor Authentication (MFA) | Vendor Specific | May require RADIUS server |
| IDS/IPS (Intrusion Detection and Prevention Systems) | Vendor Specific | Deep Packet Inspection |
| Web Content Filtering | Vendor Specific | Network based or Endpoint based |
Included with all Giga-Green Network Support and Management
IT Strategy
Monthly Reporting
Service Level Agreements
The Giga-Green Advantage
Giga-Green offers several key differentiators:
Why Choose Giga-Green Technologies for Your Network Management?
- Proactive Server Monitoring: With 24/7 network monitoring, we detect issues before they escalate, helping to reduce production downtime and maintain operational efficiency.
- Tailored Service Plans: We offer customized network management plans that fit the unique needs of your business, ensuring you get the right support and service at the right price.
- Reliable Maintenance and Support: Our off-hours management and regular maintenance ensure that your infrastructure is continuously optimized, without interrupting your daily operations.
- Comprehensive Security: The network security package offers the highest level of protection, including real-time vulnerability monitoring, patch management, and advanced threat alerts, ensuring your infrastructure is always secure.
- Detailed Reporting: Get detailed insights into the health and performance of your network with customized reports that help you track key metrics and make data-driven decisions.
National Coverage
Giga-Green has customers across the United States and can provide managed IT services anywhere in the continental United States. As such, we have locations in Phoenix, AZ; Tucson, AZ; Minneapolis, MN; and Dallas, TX; Fargo, ND; as well as a network of technicians throughout the country.
Industry and Cross-industry Specific Best Practices
We work with various business verticals including education, commercial, health care, government entities, and the unsung nonprofit heroes. The common denominator across all lines of business is security. Ultimately, we’ve brought together secure and collaborative teams from across town to across the country.
Networks we support across Industries
Federal Contractors
Manufacturing and Distribution
Financial Institutions
Healthcare IT
Government and Public Sector
Research Institutions
Educational Institutions
Non-Profits
Microsoft Product Support
Giga-Green is a Microsoft Gold Partner. As a result, we have the knowledge and expertise to solve all of your Microsoft needs!
Improved Security and Organizational Compliance
Giga-Green adheres to the highest level of security frameworks (NIST 800 series). We reduce your cyber security exposure by advising on insecure processes. Consequently, we will make sure your data and processes are secure from the top to bottom.
Talk to an Expert
Do yoy have questions or curious about the different solutions and services Giga Green provides?
Our Address:
Phoenix, Arizona, USA Tucson, Arizona, USA Minneapolis, Minnesota, USA Dallas, TX, USA
Our Mailbox:
info@giga-green.com
Our Phone:
(701) 630-7188