Giga Green take a holistic approach to every engagement to ensure that your IT needs are met while purchasing through the lowest cost channels and maximizing investments you have already made.

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Fargo, North Dakota, USA

(701) 630-7188

Network Management Services | Giga-Green Technologies

Let Us Manage Your Network and Maintain Seamless Internet Connectivity

Managing your network isn’t just about keeping the Wi-Fi on — it’s about building a strong, secure digital foundation that empowers your business to grow, adapt, and stay protected from modern threats. Giga-Green Technologies delivers expert network management so you can focus on productivity, innovation, and your customers.

Efficient Tech Support

Fast, courteous solutions for effective operations.

Proactive Security

Security-first approach for data accessibility and productivity.

Strategic IT Management

Security-first approach for data accessibility and productivity.

Keeping the Wi-Fi On

Your network is the backbone of your business — supporting everything from internal communication and cloud applications to customer transactions and remote work. It’s not just about keeping the Wi-Fi running; it’s about ensuring that every device, user, and system stays securely connected, all day, every day.

At Giga-Green Technologies, we provide comprehensive, proactive network management that goes far beyond basic troubleshooting. Our service is designed to give your business a resilient, high-performing, and secure digital infrastructure — one that scales with your growth and adapts to today’s hybrid, cloud-driven work environments.

We monitor, manage, and optimize every aspect of your network in real-time:

  • From internet connectivity and internal Wi-Fi to routers, firewalls, switches, and end-user devices

  • Across on-premises systems, cloud platforms, and remote locations

  • While maintaining top-tier security, uptime, and performance

    Whether you’re a small business needing dependable internet access or an enterprise with complex IT infrastructure, we deliver expertise, efficiency, and peace of mind. Let us handle your network — so your team can stay productive, your systems can run at full speed, and your customers can experience uninterrupted service.

Why Network Management is important

🔐 Protecting Business and Customer Data

  • Network attacks can result in stolen sensitive information, financial loss, and reputational damage
  • Security features like firewalls, intrusion detection, and endpoint protection are critical
  • Regular vulnerability scanning and compliance checks mitigate risk

📶 Ensuring Business Continuity

  • Even short periods of downtime can lead to lost sales, productivity, and customer trust
  • Uptime is vital for real-time operations, e-commerce, and service delivery
  • Backup connectivity and failover systems ensure you’re never offline

🛡️ Guarding Against Cyber Threats

  • Threats like ransomware, phishing, and DDoS attacks are on the rise
  • A managed network ensures you have current defense mechanisms, logs, and audits
  • Ongoing patching and threat intelligence keep systems protected against emerging risks

 

⚖️ Meeting Regulatory and Industry Compliance

  • Compliance with standards such as CMMC, HIPAA, PCI-DSS, GDPR, etc., is mandatory for many businesses
  • Network policies, access controls, and audit trails support legal and regulatory readiness
  • Managed services offer documentation and reporting for compliance reviews

🌐 Supporting a Remote and Cloud-Connected World

  • Secure remote access is essential for hybrid work, mobile teams, and cloud-based tools
  • VPNs, encrypted tunnels, and endpoint management ensure secure communication
  • Downtime or breaches can sever access to essential cloud services and applications

Benefits of Regular Network Maintenance

  • ✔️ Proactive Monitoring and Maintenance

    • Continuous 24/7 network monitoring for performance, threats, and failures
    • Early detection of vulnerabilities, device outages, or bandwidth overloads
    • Scheduled software updates, firmware upgrades, and health checks

    ✔️ Improved Network Performance

    • Traffic analysis and load balancing to ensure smooth operations
    • Prioritization of critical services and applications through QoS (Quality of Service)
    • Optimization of bandwidth usage across departments, devices, or sites

    ✔️ Faster Problem Resolution

    • Immediate alerts and expert-level response to incidents
    • Troubleshooting handled remotely or on-site to minimize disruption
    • Root-cause analysis to prevent recurring issues

     

  • ✔️ Cost Efficiency

    • Predictable monthly pricing with no surprise repair or emergency costs
    • Reduced need for internal IT hires or expensive emergency call-outs
    • Access to enterprise-grade tools and security systems without capital investment

    ✔️ Scalability and Flexibility

    • Easily onboard new devices, locations, or teams without complex setup
    • Modular services allow you to pay for what you need — and nothing more
    • Cloud-ready infrastructure support for hybrid and multi-site deployments
  • ✔️ Enhanced Visibility and Reporting

    • Gain full transparency into your network’s health, performance, and security status through detailed dashboards and reports
    • Receive regular insights on bandwidth usage, device activity, user behavior, and potential vulnerabilities
    • Customizable reporting helps support compliance audits, budgeting, and strategic IT planning

Who Benefits the most?

✅ IT Directors/Managers:

  • Role: IT Manager, Systems Administrator, or Technical Lead

    Need: Additional support, tools, and expertise to manage growing network demands

    Details:

    • Internal teams may be short-staffed or stretched thin, needing help with proactive monitoring, updates, and after-hours support.
    • Require advanced diagnostics, automation tools, or vendor management (e.g., with ISPs, hardware providers, etc.).
    • Want to reduce fire-fighting and reactive support tickets by having a more stable, monitored network environment.
    • Need to ensure company-wide cybersecurity policies and protocols are implemented and enforced across all endpoints

✅ Small and Medium-Sized Business (SMB) Owners:

Role: Business Owner, Managing Director, or General Manager

Need: Reliable IT infrastructure without the cost of a full in-house IT team


Details:

  • Often juggling multiple responsibilities, business owners need assurance that their IT systems are stable and efficient.
  • Require business-grade internet uptime, dependable Wi-Fi, and protection against data breaches or ransomware attacks.
  • Need cost-effective IT support that grows with the business and avoids downtime that could impact customers or revenue.
  • Desire peace of mind knowing that all devices, communications, and systems are protected and optimized without having to learn IT themselves.

Giga-Green Network Management

ServiceDetailsFrequency
Network DiagramA comprehensive visual map of the entire network, showing all devices, connections, and IP allocations.As changes are made
Firmware and Software UpdatesRegular updates to all network hardware (routers, switches, etc.) and software to ensure security patches and feature improvements.As needed
Firewall/Switch/Router BackupsAutomated backups of configuration settings for quick restoration in case of device failure.As needed
DHCP ManagementMonitoring and management of Dynamic Host Configuration Protocol (DHCP) to ensure correct IP address allocation and avoid conflicts.As needed
Wi-Fi NetworksDesign and management of wireless networks to ensure strong, secure, and reliable connections across your premises.As needed
After-Hours Management24/7 monitoring and management of network components during off-hours to address any issues and prevent downtime.24/7 monitoring
Firewall RulesSetup and management of rules to control network traffic and protect against unauthorized access.As needed
NAT/PAT RulesConfigure Network Address Translation (NAT) and Port Address Translation (PAT) to control IP address allocation and improve network security.As needed
Routing RulesConfiguration of routing protocols to ensure data is transmitted optimally across the network.As needed
VPN ManagementSecure Virtual Private Network (VPN) setup, monitoring, and optimization to ensure secure remote access.As needed
VPN Certificate RenewalRenew and manage VPN certificates to ensure continued secure communication between users and network resources.Annually
   

Security Add-ons:

Security ServiceDetailsFrequency
Multifactor Authentication (MFA)Enhances security by requiring multiple forms of identity verification for accessing the network and Wi-Fi. Includes Wi-Fi Access and Network Access Control.Ongoing (When adding new devices or updating policies)
IDS/IPS (Intrusion Detection and Prevention Systems)Real-time monitoring and prevention of malicious activities such as hacking attempts, malware, and suspicious traffic.Continuous Monitoring (with alerts and updates)

Web Content Filtering

 

 

Block access to inappropriate or malicious websites to protect the network from cyber threats and ensure compliance with company policies.Ongoing (When adding new devices or updating policies)
High-Availability PairingImplement redundant systems to ensure high availability and failover capabilities for critical network components.As needed

Pricing

Network Support

$150/device

Firewalls, layer 3 switches, Wifi controllers (excludes wifi access points, layer 2 switches)

Add-on: Multifactor Authentication (MFA)

Custom

Depends on hardware/licensing

Add-on: IDS/IPS (Intrusion Detection and Prevention Systems)

Custom

Depends on hardware/licensing

Add-on: Web Content Filtering

Custom

Depends on hardware/licensing

Add-on: 24/7/365 Support

$100/device

 

Included with all Giga-Green Managed Networks

IT Strategy
We will help you build a long-term and sustainable IT strategy that will help you save money and get the most out of your IT investments. With managed IT, what you are ultimately paying for is expertise and experience. In short, learn from mistakes that other people and organizations have made without making the same mistakes. Having a plan is the most effective way to save your business a lot of money.
Monthly Reporting
Each month you will receive a report of the tickets opened on behalf of your organization and details of the resolution. You can also request a report containing all of your PC’s hardware and software characteristics. As well, you will receive alerts when that hardware experiences issues like low hard drive space or overheating. We will also hold monthly conference calls with you to discuss how the month went and what we can do to improve.
Service Level Agreements
Service level agreements are a simple way to reduce stress and formalize IT response times. SLA’s are negotiated ahead of time and mutually agreed to by both parties. Certainly, they are well documented so when things hit the fan you know exactly what you can expect. Generally offered: Critical business impact – within two (2) business hour Regular business impact – within eight (8) business hours

The Giga-Green Advantage

Giga-Green offers several key differentiators:

Why Choose Giga-Green Technologies for Your Network Management?

 

  • Proactive Server Monitoring: With 24/7 network monitoring, we detect issues before they escalate, helping to reduce production downtime and maintain operational efficiency.

  • Tailored Service Plans: We offer customized network management plans that fit the unique needs of your business, ensuring you get the right support and service at the right price.

  • Reliable Maintenance and Support: Our off-hours management and regular maintenance ensure that your infrastructure is continuously optimized, without interrupting your daily operations.

  • Comprehensive Security: The network security package offers the highest level of protection, including real-time vulnerability monitoring, patch management, and advanced threat alerts, ensuring your infrastructure is always secure.

  • Detailed Reporting: Get detailed insights into the health and performance of your network with customized reports that help you track key metrics and make data-driven decisions.

National Coverage

Giga-Green has customers across the United States and can provide managed IT services anywhere in the continental United States. As such, we have locations in Phoenix, AZ; Tucson, AZ; Minneapolis, MN; and Dallas, TX; Fargo, ND; as well as a network of technicians throughout the country.

Industry and Cross-industry Specific Best Practices

We work with various business verticals including education, commercial, health care, government entities, and the unsung nonprofit heroes. The common denominator across all lines of business is security. Ultimately, we’ve brought together secure and collaborative teams from across town to across the country.

Industries We Serve

 

  • Federal Contractors

  • Manufacturing and Distribution

  • Financial Institutions

  • Healthcare IT 

 
  • Government and Public Sector

  • Research Institutions

  • Educational Institutions 

  • Non-Profits 

Microsoft Product Support

Giga-Green is a Microsoft Gold Partner. As a result, we have the knowledge and expertise to solve all of your Microsoft needs!

Improved Security and Organizational Compliance

Giga-Green adheres to the highest level of security frameworks (NIST 800 series). We reduce your cyber security exposure by advising on insecure processes. Consequently, we will make sure your data and processes are secure from the top to bottom.

Talk to an Expert

Do yoy have questions or curious about the different solutions and services Giga Green provides?

Our Address:

Phoenix, Arizona, USA Tucson, Arizona, USA Minneapolis, Minnesota, USA Dallas, TX, USA

Our Mailbox:

[email protected]

Our Phone:

(701) 630-7188