Desktop Managed Services
Are users in your organization losing valuable time to problems with Outlook, or setting up the new printer? This is where desktop managed services come in. We help users overcome technical problems quickly. We also ensure that things are done with a security-first mindset so that your organization’s data is protected.
What is included in desktop managed services?
Giga-Green New Employee Concierge
New employee onboarding accounts for a significant portion of the technical problems that an employee will encounter. Unfortunately, many managed IT providers handle new employee onboarding in a very ad hoc manner. Therefore Giga-Green has identified new employee onboarding as a key differentiation of our services.
We make the process of onboarding new employees simple and easy while ensuring that your new employee has all of the tools and knowledge they need to get up and running fast!
Simply fill out the new employee onboarding form (or fill out a spreadsheet if you need to onboard multiple new employees), from there our team will take the lead and create their email, file sharing, and line-of-business accounts. Finally, we hold a meeting with each new employee to make sure that they know when and how to contact IT support, help them download and set up the Office Suite (if licensed), and how to access all of the files and line-of-business applications they need to do their job. As a result, your employees are off to a productive and successful start from day one!
Click here to read more about the New Employee Concierge program