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managed it services
Managed IT

We Organize Our
Production Process

Are you looking for fast, courteous, and effective technical support and assistance? Then Giga-Green managed IT services are for you!

Efficient Tech Support

Fast, courteous solutions for effective operations.

Proactive Security

Security-first approach for data accessibility and productivity.

Strategic IT Management

Security-first approach for data accessibility and productivity.

On this Page:

  • What is managed IT?
  • The benefits of managed IT
  • The Giga-Green Advantage

What is Managed IT?

Businesses rely on technology to operate smoothly and maintain a productive work force. Naturally, as businesses grow and change, they need to adapt new technologies to fulfill their needs. Further, an outstanding managed IT provider positions themselves as a strategic partner to your business. We focus on maintaining day to day operations in addition to the long term improvement guidance and architectural planning. In order to provide that, we offer a variety of options that give consistent and thorough end user coverage.

Technical challenges take many forms including e-mail access, Wi-fi and network interruptions, printer failures, and software corruption. Thus, Giga-Green seeks to understand your business in order to ensure that technology isn’t an issue. Then, if any interruptions do occur, we provide quick resolutions to restore your business continuity.

Giga-Green, located in the heart of the Silicon Prairie Fargo, ND, understands the challenges of any IT environment and how devastating technical issues can be. We take proactive approaches to resolving these issues before they occur and provide strategic business operational guidance. Consequently, our expertise has grown us into to a cost-effective nationwide Information Technology provider.

Not ready for your own internal IT staff or looking to augment your current IT skillsets? Then Giga-Green can provide a valued added team member in resolving any day to day technical issues that may arise.

Also known as…

Managed IT goes by several by several different names. Probably the most widely used is managed service provider, commonly referred to by it’s acronym, MSP. But we prefer to use the term, “managed IT” instead. Ultimately, we find that managed IT is more descriptive.

“Outsourced IT” is also a common synonym. This can refer to both on-shore (within the United States) and off-shore (outside of the United States) outsourcing. Giga-Green does not outsource anything off-shore.

The Benefits of Managed IT

Increased Security
Giga-Green takes a security-first stance. As a result, you can rest easy knowing that your organization’s data is secure, but also accessible to you when you need it.
Predictable IT Costs
Giga-Green charges based based on the number of users in your organization. Hence, the IT cost of hiring a new employee is very predictable. In addition, we offer customizable job profiles. These allow you to only pay for the subscriptions and licenses your employees need.
Increased Productivity
Technology is only useful when it allows you to get more done with less. Giga-Green is constantly evaluating the latest technology trends. Consequently, we know what will help you get more done. Don’t be distracted by the shiny and expensive new toy
Predictable Response Times
Every managed IT contract from Giga-Green comes with a service level agreement (SLA). This states in plain language the response times you can expect from us. Consequently, you are not left guessing.

Cloud Hosting

Office 365 combines Microsoft’s Office Suite with Microsoft’s online services (Exchange Online, SharePoint Online, etc.). This is a powerful combination that give your organization a secure, productive, and mobile workplace.

‘Going Serverless’
The cloud is no longer a new thing, and so we can say with confidence that your organization has moved some part of it’s business to the cloud. Now some businesses are taking that a step farther and moving all of their server infrastructure to the cloud. This simplifies IT operations and converts significant capital investments into a monthly or yearly operational expense. We can help you move VMs, domain controllers, file servers to the cloud. We can also migrate some server roles and applications into the cloud. For example some organizations no longer need Active Directory and would be better served with Azure Active Directory.
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Azure Backup / Disaster & Site Recovery
Do you have mission critical server infrastructure that you can’t move to the cloud for one reason or another? That is where Azure backup and Giga-Green disaster and site recovery services come in. We can help you deploy Azure Backup and configure the retention settings that fit your business. We can also set up the level of geo-replication that you need. And then in the unfortunate circumstance that you need to recover after a disaster or hack we can help you get up and running fast!
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Azure Infrastructure
Do you have aging server infrastructure? Performance is starting to degrade and it’s racking up a big electricity bill every month. And you are just waiting for an important drive to go. Or perhaps it is just taking up too much space. These are just some of the scenarios where Azure Infrastructure makes sense. Azure Infrastructure is also perfect for when you need a lot of compute power but only for a short period of time, or once a month. With Azure Infrastructure you can spin up a server only pay for the the minutes that it is running (though storage costs still apply).
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Hosted Desktops
There are several scenarios that call for hosted desktops: 1) a need to host an application securely in the cloud so that it is only accessible inside your network, 2) you need a high performance desktop that can be mobile, or can be scaled up for infrequent needs, 3) scalability—with hosted desktops you can spin up and down as many desktops as you need, 4) OpX vs CapX—hosted desktops have lower hardware requirements meaning that you can keep using your older devices and pay for the increased performance on an operational expense basis.
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UI/UX Design

Build the product you need on time with an experienced team that uses a clear and effective design process.

Dedicated Team

Build the product you need on time with an experienced team that uses a clear and effective design process.

Automation & Datacenter Management

Office 365 combines Microsoft’s Office Suite with Microsoft’s online services (Exchange Online, SharePoint Online, etc.). This is a powerful combination that give your organization a secure, productive, and mobile workplace.

Microsoft System Center Suite
Do you want to be able to manage everything from a single place? Do you want to be able to re-image multiple computers at the same time without touching them?Then the System Center suite is the tool for you. The suite consists of several products: Configuration Manager, Data Protection Manager, Endpoint Protection, Operations Manager, Orchestrator, Service Manager, Virtual Machine Manager.
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Custom Scripting
If you have any bulk operations that you need to do or niche configurations you need to do that are only available from the command line, we are there for you. Giga-Green has expertise creating scripts in PowerShell, Bash, and other scripting languages and platforms. Don’t use copy and paste, use Giga-Green!
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UI/UX Design

Build the product you need on time with an experienced team that uses a clear and effective design process.

Dedicated Team

Build the product you need on time with an experienced team that uses a clear and effective design process.

Vulnerability Assessments

Office 365 combines Microsoft’s Office Suite with Microsoft’s online services (Exchange Online, SharePoint Online, etc.). This is a powerful combination that give your organization a secure, productive, and mobile workplace.

Internal Assessment
During an internal assessment Giga-Green will scan your network from the inside using Greenbone Security Manager for over 50,000 know security exploits. Scans can be done once or continual scanning can be set up.
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External Assessment
During an external assessment we will approach things from the outside to let you know what external threats can see about your organization and find out what has been left exposed. We also offer scans that can tell you about known exploits.
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UI/UX Design

Build the product you need on time with an experienced team that uses a clear and effective design process.

Dedicated Team

Build the product you need on time with an experienced team that uses a clear and effective design process.

Training Services

Office 365 combines Microsoft’s Office Suite with Microsoft’s online services (Exchange Online, SharePoint Online, etc.). This is a powerful combination that give your organization a secure, productive, and mobile workplace.

In-house Server Training
Even the experts need continual training to stay sharp, apprentices and journeymen need training before they can become masters. We can create a customized training package for your IT staff on advanced topics. Our specialties are Exchange, SharePoint, System Center, and Intune.
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Cyber Security Training
After multi-factor authentication, awareness is one of the best ways to prevent cyber security attacks. Many of the most recent infamous breaches came from compromised credentials that came from a ‘phishing’ attack. Meaning that better user awareness could have prevented the breach. That is where Giga-Green comes in, we can held remote or in-person trainings with end-users.
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Office 365 Training
Office 365 can only unlock as much productivity and security as end-users are aware of and can take advantage of. That is where our Office 365 training services come in, we can hold remote or in-person trainings for end-users and administrators.
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UI/UX Design

Build the product you need on time with an experienced team that uses a clear and effective design process.

Dedicated Team

Build the product you need on time with an experienced team that uses a clear and effective design process.

Finance and Compliance

Office 365 combines Microsoft’s Office Suite with Microsoft’s online services (Exchange Online, SharePoint Online, etc.). This is a powerful combination that give your organization a secure, productive, and mobile workplace.

QuickBooks Support
You can’t make money if you can’t invoice or receive payments. Giga-Green will support your QuickBooks environment so that you can keep making money. Whether you are using QuickBooks on the desktop or a server or QuickBooks Online we are here to help!
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Software Asset Management (SAM)
Software audits don’t need to be scary, if you have a Giga-Green licensing exert at your side. We can also help you in a non-audit context to get a handle on what you own and what you might need to get properly licensed. You may be spending more than you need to on software licensing.
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UI/UX Design

Build the product you need on time with an experienced team that uses a clear and effective design process.

Dedicated Team

Build the product you need on time with an experienced team that uses a clear and effective design process.

Words from Our Clients

Moonkle LTD,
Moonkle LTD,
Client of Company
"Very well thought out and articulate communication. Clear milestones, deadlines and fast work. Patience. Infinite patience. No shortcuts. Even if the client is being careless. The best part...always solving problems with great original ideas!."
SoftTech,
SoftTech,
Manager of Company
"Patience. Infinite patience. No shortcuts. Very well thought out and articulate communication. Clear milestones, deadlines and fast work. Even if the client is being careless. The best part...always solving problems with great original ideas!."
Moonkle LTD,
Moonkle LTD,
Client of Company
"Very well thought out and articulate communication. Clear milestones, deadlines and fast work. Patience. Infinite patience. No shortcuts. Even if the client is being careless. The best part...always solving problems with great original ideas!."
SoftTech,
SoftTech,
Manager of Company
"Patience. Infinite patience. No shortcuts. Very well thought out and articulate communication. Clear milestones, deadlines and fast work. Even if the client is being careless. The best part...always solving problems with great original ideas!."

Talk to an Expert

Do yoy have questions or curious about the different solutions and services Giga Green provides?

Our Address:

Fargo, North Dakota, USA

Our Mailbox:

info@giga-green.com

Our Phone:

(701) 630-7188