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Are you looking for fast, courteous, and effective technical support and assistance? Then Giga-Green managed IT services are for you!
Efficient Tech Support
Fast, courteous solutions for effective operations.
Proactive Security
Security-first approach for data accessibility and productivity.
Strategic IT Management
Security-first approach for data accessibility and productivity.
What is Managed IT?
Businesses rely on technology to operate smoothly and maintain a productive work force. Naturally, as businesses grow and change, they need to adapt new technologies to fulfill their needs. Further, an outstanding managed IT provider positions themselves as a strategic partner to your business. We focus on maintaining day to day operations in addition to the long term improvement guidance and architectural planning. In order to provide that, we offer a variety of options that give consistent and thorough end user coverage.
Technical challenges take many forms including e-mail access, Wi-fi and network interruptions, printer failures, and software corruption. Thus, Giga-Green seeks to understand your business in order to ensure that technology isn’t an issue. Then, if any interruptions do occur, we provide quick resolutions to restore your business continuity.
Giga-Green, located in the heart of the Silicon Prairie Fargo, ND, understands the challenges of any IT environment and how devastating technical issues can be. We take proactive approaches to resolving these issues before they occur and provide strategic business operational guidance. Consequently, our expertise has grown us into to a cost-effective nationwide Information Technology provider.
Not ready for your own internal IT staff or looking to augment your current IT skillsets? Then Giga-Green can provide a valued added team member in resolving any day to day technical issues that may arise.
Also known as…
Managed IT goes by several by several different names. Probably the most widely used is managed service provider, commonly referred to by it’s acronym, MSP. But we prefer to use the term, “managed IT” instead. Ultimately, we find that managed IT is more descriptive.
“Outsourced IT” is also a common synonym. This can refer to both on-shore (within the United States) and off-shore (outside of the United States) outsourcing. Giga-Green does not outsource anything off-shore.
The Benefits of Managed IT
Other Benefits of Managed IT
At the start, All Giga-Green Managed IT customers undergo an environment assessment. First, we gather and assess your data and documentation for your specific business needs. Finally, we assess all existing equipment for any health and security issues. This is an important step towards realizing your technological vision.
With our regularly scheduled business and technology meetings, never feel out of touch with your technology. Above all, we want to maintain a frequent and open dialogue with every customer to ensure they are getting the most out of their technology.
Most importantly, Giga-Green reduces costs of downtime and business interruption. In short, knowing how your business operates enables us to ensure operations keep running smoothly.
What is Included in Managed IT?
We offer 24/7 monitoring capabilities with emergency response to ensure your business remains fully functional and your employees productive.
Included in all Giga-Green Managed IT
IT Strategy
Monthly Reporting
Service Level Agreements
Desktop Managed Services
Desktop Support
Printer Set-up & Configuration
User Management
Windows 10 Administration & Patch Management
Office 365 Administration
Datacenter Managed Services
The Giga-Green Advantage
Giga-Green offers several key differentiators:
Giga-Green New Employee Concierge
New employee onboarding accounts for a significant portion of the technical problems that an employee will encounter. Unfortunately, many managed IT providers handle new employee onboarding in a very ad hoc manner. Therefore, Giga-Green has identified new employee onboarding as a key differentiation of our services.
We make the process of onboarding new employees simple and easy while ensuring that your new employee has all of the tools and knowledge they need to get up and running fast!
Simply fill out the new employee onboarding form (or fill out a spreadsheet if you need to onboard multiple new employees) and we’ll take it from there. Our team will take the lead and create their e-mail, file sharing, and line-of-business accounts. Finally, we hold a meeting with each new employee to make sure that they know when and how to contact IT support, help them download and set up the Office Suite (if licensed), and show them how to access all of the files and line-of-business applications they need to do their job. As a result, your employees are off to a productive and successful start from day one!
National Coverage
Giga-Green has customers across the United States and can provide managed IT services anywhere in the continental United States. As such, we have locations in Fargo, ND; Minneapolis, MN; and Dallas, TX; as well as a network of technicians throughout the country.
Industry and Cross-industry Specific Best Practices
We work with various business verticals including education, commercial, health care, government entities, and the unsung nonprofit heroes. The common denominator across all lines of business is security. Ultimately, we’ve brought together secure and collaborative teams from across town to across the country.
Microsoft Product Support
Giga-Green is a Microsoft Gold Partner. As a result, we have the knowledge and expertise to solve all of your Microsoft needs!
Improved Security and Organizational Compliance
Giga-Green adheres to the highest level of security frameworks (ISO 27000 series). We reduce your cyber security exposure by advising on insecure processes. Consequently, we will make sure your data and processes are secure from the top to bottom.
Microsoft 365 Security Monitoring and Management
SharePoint
Talk to an Expert
Do yoy have questions or curious about the different solutions and services Giga Green provides?
Our Address:
Fargo, North Dakota, USA
Our Mailbox:
info@giga-green.com
Our Phone:
(701) 630-7188